Case Management, Eligibility Assistance & Outreach


Case management services are the coordination of support and enabling services to meet the ongoing needs of a patient. Eligibility assistance services help support the health center patients to establish eligibility for and gain access to appropriate federal, state and local programs that provide or financially support the provision of medical, social, educational, housing, or other related services. Outreach services are a broad range of culturally and linguistically appropriate activities focused on recruiting and retaining patients from the target population/service area. These services promote awareness of the health center’s services and support entry into care.