Current Job Openings

 

Certified Medical Assistant

JOB OVERVIEW:

Most medical assistants receive on-the-job training from physicians, ARNP, PA, RN or other type of medical providers. However, Medical Assistants must have knowledge of the healthcare’s general principals and scope of practice, as well as basic regulation, medical specialty, medical terminology, grammar, spelling, punctuation and to be able to verbally communicate effectively with patients’ and/or their caregivers.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Present to work assignment on time
  • Maintain strict patient confidentiality, according to HIPPA laws and Northeast Florida Health Services (NEFHS) Policies
  • Maintain dress code and personal hygiene per NEFHS Policies which arc given in the employee handbook.
  • Triage patients with the objective of facilitating the Provider’s Assessment Pinn of Treatment and medical encounter discharge without giving the patients’ medical or non-medical advice or discussing the plan of treatment. Provide patient information and instructions per provider discretion.
  • Assist providers in the patient diagnosis by gathering the following: patient’s medical history, obtaining vital signs, chief complaints, verifying medications and allergies, ensuring patients arc properly dressed/undressed for medical exam, ensuring that the information that the provider may need during the exam is readily available before the encounter begins and is not limited to labs, consults, ER reports and hospitalization reports.
  • Escorts patients to exam rooms, interviews patient, measures vital signs including (weight, blood pressure, pulse and temperature, which will be documented in the patient’s chart). Provide instructions, if any, to the patients as instructed by the Provider.
  • Knowledge of how to clean, prepare, documentation of sterilize instruments.
  • Preform medical procedures under direct supervision of the Provider.
  • Be available to immediately assist the Provider in exam rooms.
  • Observe and follow required safety protocols including, handling and disposals of sharps, use of personal protective equipment, exposure to bloodborne pathogens and general safety of employees and patients. Apply universal precautions always.
  • Preform electrocardiograms, phlebotomy, collect, prepare, and preform basic laboratory specimens and test, along with any procedures that are directed by the Provider including but not limited to, pregnancy tests, Step tests, aerosol and respiratory treatments, urinalysis, and capillary blood glucose level.
  • Prepare and administer medications as directed by the Provider.
  • Transcribe medical dictation for medical records. Call in prescription orders or refills to the pharmacy, but only as ordered and approved by physician, nurse practitioner, or physician assistant.
  • Keep exam rooms stocked with adequate medical supplies
  • Take phone messages and provide feedback and answers to patient, Provider and pharmacy calls two times a day
  • Triage and process messages from patients and front office staff to Providers with appropriate documentation of message in the ER.
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen and room cleaning after each patient care, etc.)
  • Preform other duties as assigned by clinical Manager, Supervisor or Provider after training has been provided.
  • Perform routine administrative tasks including but limited to, scheduling and managing patient’s appointments and referrals with required documentation in conjunction with front desk and referral specialists.
  • Updating and monitoring Quality Measures for each patient’s medical records.
  • Assists other team members at base clinic as well as other sites if necessary.
  • Attends all staff meetings.
  • Utilize supplies in a cost-effective manner
  • Exceptional customer service
  • Ability to maintain effective and organized systems to ensure timely patient flow.
  • Annual Competence is required

EDUCATION/EXPERIENCE:

  • High school graduate or diploma
  • Clear background check and drug screen
  • Successful completion of Medical Assistance Training and/or certification program
  • Able to read and write consistent with job requirements; cognitive skills as related to the position
  • Proficient interpersonal relations and communicative skills

 

 

Registered Pharmacy Technician

Job Title: Registered Pharmacy Technician Job Category: Customer Service/Technical
Department/Group: Pharmacy Travel Required: None
Location: DeLand Position Type: Full-Time
Level/Hourly Range: $15-17 FLSA Status: Non-Exempt
Supervisor: Pharmacy Director Effective: 07/03/2018
JOB OVERVIEW:

Under the direct supervision of the Pharmacist, the Registered Pharmacy Technician is responsible for assisting the Pharmacist in accurately and efficiently preparing and dispensing medications to patients; billing prescriptions to insurance third parties; providing excellent customer service in person and via telephone; accepting payment from patients/customers and maintaining the pharmacy drug inventory.

 ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Maintain accuracy in assisting pharmacists to ensure that all prescriptions are processed, filled and dispensed safely and efficiently
  • Receive written and/or electronic prescription or refill requests and verify that information is complete and accurate prior to data entry
  • Establish or maintain patient profiles, including date of birth, allergies, current medications and insurance information
  • Maintain strict patient confidentiality at all times in accordance with HIPPA standards
  • Provide excellent customer service to patients
  • Accept payment for prescriptions and process insurance third party claims
  • Count, weigh, measure, pour and reconstitute prescription medications
  • Order, label and count stock of medications, chemicals or supplies and enter inventory data into computer
  • Receive and store incoming medications and supplies, verify quantities against invoices, check for outdated medications in current inventory, process returns and inform the pharmacist of stock needs and shortages
  • Assist patients with applying for Patient Assistance Programs
  • Screen and refer all incoming calls and department visitors to ensure that accurate and timely departmental communications are facilitated, and that the pharmacy is presented in a positive manner
  • Keep pharmacy areas clean, stocked, neat and organized as expected
  • Participate in continuous quality improvement meetings and compliance implementation

 EDUCATION/EXPERIENCE:   

  • High school diploma or equivalent
  • Must be registered as a Pharmacy Technician with the Florida Board of Pharmacy
  • Certified as a Pharmacy Technician by PTCB or NHA (Preferred)
  • Minimum one year of retail pharmacy experience
  • Proficiency with Microsoft Office (Word, Excel, etc.), Rx30 pharmacy software and electronic health record (EHR) software
  • Billing prescription insurance claims and resolving third party rejections

 QUALIFICATIONS/SKILLS:

  • Outstanding customer-service skills
  • Interact positively with patients to provide information and resolve patient concerns with compassion and empathy
  • Ability to establish and maintain positive working relationships with patients, staff and the public
  • Professional, courteous and reliable
  • Bilingual English/Spanish (Preferred)
  • Detail oriented/Organized
  • Effective communication skills: active listening, verbal and written
  • Math skills necessary to accurately calculate pharmaceutical dosing and amounts to dispense
  • Ability to problem solve and be proactive
  • Demonstrate effective time management skills in a busy work environment

ENVIRONMENTAL/WORKING CONDITIONS:

Busy retail pharmacy environment requires one to prioritize patients/customers before tasks.  Multi-tasking is required to answer phones, acknowledge patients upon arrival and fulfill the essential functions of this position.

PHYSICAL REQUIREMENTS:

This position requires standing for moderate to long periods of time, walking, bending, kneeling and reaching with hands and arms.  The ability to hear, see and speak is required to perform the essential functions of this position.  This position requires the ability to lift and/or move up to 25 pounds.

Attendance at HIPAA and Compliance educational programs are a requirement of employment.

The above is intended to describe the general content and requirements for the performance for this position.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.  Responsibilities, skills and working conditions may change as needs evolve.

 

Northeast Florida Health Services, Inc. is an Equal Opportunity Employer

 

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